Noor Siliem

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Activity overview

Latest activity by Noor Siliem
  • Noor Siliem created an article,

    Terms and Conditions/Privacy Policy

    Patients' data is gathered securely from GP electronic records directly into their account. For more information, you can view our Privacy Policy and Terms and Conditions at: https://diabetesmyway....

  • Noor Siliem created an article,

    How can I make a complaint?

    We're sorry to hear that we haven’t lived up to your expectations of our quality of service. Please either get in touch on support@mwdh.co.uk or fill out the contact us form.

  • Noor Siliem created an article,

    I’ve got an idea for how you can improve MWD?

    We would love to hear any of your ideas. Please fill out the contact us form or email us directly on support@mwdh.co.uk, and let us know how we can make things better for you.

  • Noor Siliem created an article,

    Can I use MWD to share my data?

    Currently, we do not have the ability for you to share parts or all of your data (including any which you input yourself) with other people using the Web App. You can of course physically show, dis...

  • Noor Siliem created an article,

    How can I get in touch with you?

    You can view our ‘Contact Us’ page and complete a form which will send an email to us at https://mywaydigitalhealth.co.uk/contact-us/ Alternatively you can email support@mwdh.co.uk where one of our...

  • Noor Siliem created an article,

    Can I use MWD for medical advice or ask about prescriptions, for appointments or products for managing diabetes?

    MWD is unable to provide any specific individual medical guidance. Our platform allows people with diabetes to access their personal diabetes health records through via easy-to-understand dashboard...

  • Noor Siliem created an article,

    I am considered pre-diabetic or used to be considered diabetic and now I am not. Should I still sign up?

      Pre-diabetes Many more people have blood glucose levels above the normal range, but not high enough to be diagnosed as having diabetes. This is sometimes known as pre-diabetes. If your blood gluc...

  • Noor Siliem created an article,

    How can I reset my password outside of NHS Login?

    If you previously created an account with us before NHS Login was introduced and wish to access your account again, you can do so at the following link: https://patientaccess.mydiabetes.comWhen her...

  • Noor Siliem created an article,

    What if I’ve forgotten my NHS Login password?

    In the event you cannot remember your NHS Login password, please go to: https://help.login.nhs.uk/manage/passwords/You can change your password by visiting your NHS login settings: https://access.l...

  • Noor Siliem created an article,

    What if some of my information is incorrect?

    If you feel that some of the information on your dashboard is incorrect, please take a note of what should be changed and let us know at support@mwdh.co.uk so we can investigate this further.